California charter school
Editor’s Note: This post was originally published on August 13, 2018, here, by EdSource, and was written by John Fensterwald, who writes about education policy and its impact in California. They interviewed Gary Hart – the “father” of California charter school law – and he shares how he feels about things now, 25 years later. Is it as he envisioned? What would he change? What is working/not working?
Our mission is to see continued charter school expansion, the overall growth of the charter school movement, and more students better served by having educational choice. We think it’s vital to keep tabs on the pulse of all things related to charter schools, including informational resources, and how to support charter school growth and the advancement of the charter school movement as a whole. We hope you find this—and any other article we curate—both interesting and valuable. Please read on to see EdSource’s original post.


Gary Hart, author of California’s charter school law, reflects on its impact
He’d change the appeals process if writing it today.

What does the “father” of California’s quarter-century-old charter school law think of it now? EdSource recently caught up with former State Sen. Gary Hart, a Democrat who represented Santa Barbara in the Assembly and Senate for 20 years before retiring in 1994. In 1992, as chairman of the Senate Education Committee, he authored the nation’s second charter school law. Sue Burr, a consultant to the committee at the time and currently a member of the State Board of Education, played a major role in drafting it. EdSource writer John Fensterwald asked Hart in an interview and in writing what he was trying to do then and how, in hindsight, he might write a different law today. The answers have been edited for length and clarity.
The original law capped the number of charter schools statewide at 100, with no more than 10 in any one district and 20 in Los Angeles Unified. In 1998, the Legislature raised the limit to 250 charter schools plus an additional 100 more each year after that.
EDSOURCE: Is it as you envisioned, that we would have more than 1,200 charter schools in California?
HART: No. It’s always hard to predict how legislation is going to play out. Although it was very contentious, I didn’t view it as something that was going to be earth-shaking or have the magnitude that it has.
The original law called for up to 100 charter schools. That was changed a number of years later. When the law first passed, we had no idea as to whether there would be any charters. It was like you give a party and you don’t know if anyone will come or not. It was kind of slow in the beginning. The accelerated growth has been just extraordinary, and it’s not something that not only myself, but I don’t think anybody else could have predicted or even imagined.
EDSOURCE: So what do you attribute that growth to? Are the charter schools from what you can tell doing collectively or individually what you would have hoped?
HART: It’s really hard to generalize because charters vary so much. Generally speaking, I’m supportive. With any legislation of this magnitude, there are always going to be issues and concerns. I do think there has been such a focus on how many new charters, it’s focusing on quantity and I had hoped initially there would be a lot more focus on quality, a more careful review of charters.
EDSOURCE: One of the questions originally was whether charters should be seen as a way to innovate and set examples for other district schools to learn from or to give parents a choice in high-poverty neighborhoods where they are dissatisfied with their schools. Those are really two different focuses.
HART: I think it was both. First and foremost was innovation and reform, giving an opportunity for people to do things differently and not be constrained by all of the rules and regulations from the district, from collective bargaining.
I heard over and over again from school folks, “Stop passing all these laws. We’re spending all of our time being compliance officers and bureaucrats and we’re not able to do our jobs as educators.” I thought that there was some truth to that and so passing this law really gave an opportunity for educators to be educators and not be as concerned about rules and regulations.
After the law was passed, there wasn’t much that came forward either from teachers or administrators or school board members who had complained bitterly about state laws. Instead of going out and doing it, a lot of people resisted. That’s not to say they were wrong because going through the whole process can be quite time-consuming and there’s a lot of blood on the floor sometimes for establishing these things.
This other aspect was also important — the people who felt that the existing schools, particularly in low-income areas, were not serving their needs; their school districts were too large or dysfunctional. They needed to have something that would be their own.
One of the concerns was, “This charter law will be for sophisticated parents who have a lot of time on their hands.” It was somewhat of a surprise to see that places like LA Unified and Oakland and other large urban school districts were where the charters were taking off. I think there was a dissatisfaction on the part of parents, but also because the business community and the foundation community got behind these efforts and provided resources. I never anticipated that charter management organizations would have such an important role.
EDSOURCE: The financial impact on a district was not part of the law. Was it brought up at the time?
HART: I don’t think so. The law didn’t have large-scale financial ramifications. We were talking about 100 charters statewide.
The bill was a major effort to try to defeat the voucher proposal that was going to be on the ballot and we saw it as an alternative to vouchers that would not go down that path of providing the large taxpayer subsidies to private schools and violating the church-state separation right. (Editor’s note: Prop. 174, which would have given parents a tuition subsidy to a private or parochial school equal to half of per-student funding at public schools eventually did make the November 1993 general election ballot; voters defeated it 70 to 30 percent.)
There was strong teacher opposition to the charter legislation from both AFT (American Federation of Teachers) and CTA (California Teachers Association) even though ironically, I got the idea from Al Shanker (the late president of the American Federation of Teachers) who had written about it. I was a great fan and Shanker had come out and testified on a number of occasions to legislation that we were considering.

“Charter fights in places like L.A. Unified have become almost religious wars, where large amounts of money are spent, and having an appeals process that is less political makes sense to me.”

The focal point of the unions was largely to ensure that collective bargaining laws would not be tampered with in the charter law. That issue was very contentious and I refused to budge. My position was that there needed to be a choice for teachers whether to form a union at a charter school.

Legislative ‘jiu-jitsu’

EDSOURCE: How did you ever get it passed?
HART: It wasn’t easy. The unions were strongly opposed and many other education groups — ACSA (Association of California School Administrators) and CSBA (California School Boards Association) — were neutral perhaps because they didn’t want to antagonize CTA. It was pretty lonely out there. We engaged in some legislative jiu-jitsu and pulled the bill out of conference committee and passed it quickly off the Senate floor with no debate and sent it to Gov. Wilson, who signed it into law. If we had followed traditional procedures and the unions had had time to work the bill, it likely would not have passed.
EDSOURCE: Did it become apparent that there would be resistance and that some folks in many districts at the time didn’t like competition? You knew that, right, because you set up an appeals process?
HART: We did, and it wasn’t that we had a cynical view towards school districts, but there was a potential conflict of interest that made, I thought, an appeals process a good idea. School boards and school administrators might oppose any charter because it might mean less district control, less revenue and more competition. So having an appeals process made sense and I thought county boards, who were also elected and had a sense of local issues, were the right bodies to hear appeals. Six years later the charter law was amended to provide another appeal to the State Board of Education. I understand now the state board spends up to half its time hearing charter appeals, which I’m not sure is a good use of state board time given all the other policy matters on their plate.
EDSOURCE: Would you eliminate that ultimate appeals process because it’s not a good use of (state board) time, or do you think someone else ought to be the ultimate authority or should you just keep it at the county level and whatever happens there happens?
HART: I still believe a charter appeals process is a good idea but charters are now becoming a campaign issue with some county boards of education so I’m not sure they are the right venue for appeals. Charter fights in places like L.A. Unified have become almost religious wars, where large amounts of money are spent, and having an appeals process that is less political makes sense to me. Perhaps the State Board of Education could appoint an expert panel to review and have the final say on charter appeals. I favor making the process less political and handled by more neutral people.

Financial impact on districts

EDSOURCE: Some districts are very frank about the financial impact of charter schools. “Look, we can’t afford it. We’re making cuts and you’re asking us to start new charter schools adding to the financial problems we have.” If you were to redo the law, would you hold a district harmless for the financial impact or compensate it for the impact of a charter?
HART: Some districts face loss of revenue due to charter growth, and many districts face unsustainable long-term employee health care costs and all districts face escalating pension contributions. A review of state financing seems in order. We have had funding adjustments to mitigate for declining enrollment. Perhaps something like that ought to be considered for districts with many charter schools. But a strict “hold harmless” for districts losing students to charters doesn’t make sense, as it would reward districts for not being competitive and it might also provide an incentive for districts to push out “undesirable” students. Trying to accommodate various factors that are affecting the financing of a district gets very complicated. There are unintended consequences you have to be careful about.
Districts have many financial challenges and it seems to me that charters are not the primary or even significant part of the financial problems districts face in the long term — those problems are going to remain with or without charter schools.
EDSOURCE: Looking back, seeing what people are saying now are some of the challenges to the law, what changes might you make?
HART: We now have more than 1,000 charter schools in California and we know little about their successes and failures. Some work has been done comparing charter to traditional public schools on student achievement but, given the great variety of charter schools, I’m not sure about the value of that body of research.
I would be interested in research on topics like school size — charters tend to be smaller. School mission — charters tend to have a specific rather than a comprehensive mission. Accountability — it’s easier to dismiss staff in charter schools. And school governance — charter board members are not elected by the general public and do not have to raise money to run for office. There’s a lot to explore with 25-plus years of experience and data.
I think we’re hungry for highlighting and replicating what is working well, whether it’s in a charter school or in a traditional school. We don’t do a good job of that.


Charter School Capital logoSince the company’s inception in 2007, Charter School Capital has been committed to the success of charter schools. We provide growth capital and facilities financing to charter schools nationwide. Our depth of experience working with charter school leaders and our knowledge of how to address charter school financial and operational needs have allowed us to provide over $1.8 billion in support of 600 charter schools that have educated over 1,027,000 students across the country. For more information on how we can support your charter school, contact us. We’d love to work with you!

LEARN MORE

 

 

Charter School ResourcesCharter School Resources: Introducing Our New Client Portal

Our mission is to support charter leaders by providing charter school resources and tools you need to thrive. We pride ourselves on finding innovative solutions to your financing challenges and having the ability to be as creative and flexible as possible to meet your specific needs – when and how you need the support.
Because we specialize in taking on all the administrative pieces of your financing (so you can focus on your mission of educating your students) we recognized that anything we could do to make the process easier would be a win for everyone.
Enter our new Client Portal.
How could we make the process of working with us more simple, coherent, streamlined, and transparent for our clients? How could we provide clients a more holistic view of their unique funding journey? When we began to develop our Client Portal, these are the challenges and questions we aimed to address.

The Idea

A few years back, our Client Services team set out to find a way to efficiently:
• Relay to our school partners what their specific funding requirements are;
• Support clients in being able to easily comprehend those requirements; and,
• Make it easy for them to take action.
School leaders always have a lot on their plate so we wanted to make this process easier for them, but we also wanted to build a solution that – in the future – could offer even more value than just being a transactional tool (read more on this below). The idea of the Client Portal was born from one core aspiration—to deliver a higher quality customer experience to our school partners.

A Team Effort

The Client Portal project was led by our IT Manager and Senior Salesforce Specialist, John Caughie, along with our COO, Kirt Nilsson. But every one of our departments weighed in on the design, navigation, and content requirements—while working alongside our internal Salesforce Team (as well as our external consultants) to implement the Client Portal. Once the project was underway, it took approximately five months of hard work and dedication to see it to today’s first phase of completion.

The Challenges and Lessons Learned

According to our Salesforce Administrator, and a key leader on the project, Jennifer Day, “Deciding what design to go with was by far the biggest question that needed to be answered. Determining what information we wanted clients to see and interact with was easy in comparison to isolating a design that worked within the constructs of the platform but delivered an intuitive and appealing experience for clients. We’ve come a long way since our first user interface designs and are looking forward to streamlining the Client Portal as new features become available.”
One thing we learned was that timelines should never take priority over design and usability. We struggled with that at the onset (our initial timeline was two months), but we extended our deadline to craft a clean and well-designed user experience for our clients.
When rolling out any new “product”, testing is key. So, we beta tested the portal with some courageous clients. Four of our existing clients used the new Client Portal for two months to complete fundings for their schools. During that time, we had some initial bug hiccups when we pushed the Client Portal live, but those were resolved quickly in just a few days. Because of our amazing client and internal staff “testers”, we were able tosuccessfully address all the concerns and suggestions that were made in the first month, and fortunately, the second month ran more smoothly.

The Result

Our new Client Portal means clients can now see what actions need to be taken (e.g., documents that need to be signed, delivered, or returned), on a detailed timeline, to help them more efficiently and more easily finalize their transaction. With this portal, we’re offering our school partners a ‘funding journey’ – from start to finish – that provides more transparency and clarity into what can be a very-opaque process.

“When we first started out in 2014, we had to print out all of the documents, and scan and email, and we had to hurry up and get those things in. And now we have the online portal which really positive. The online portal makes it all much, much easier.”
~Dr. India Ford, T2 Honors Academy

Want an inside look at our Client Portal in action? Watch this short tutorial video!

What’s on the Horizon?

While the Client Portal is ready for all of our clients (currently utilizing our working capital and facilities products) to transition into by the end of the year, we do have much bigger dreams for it. Our ultimate goal with the Client Portal is to provide more than just transactional information. In the future, we intend to provide clients with the ability to:
• Manage all aspects of their transactions (including servicing)
• Discover other products and/or services that support growth and success
• Access all of our handy charter school resources (such as this blog).
One thing that is certain: you have a dedicated, innovative team here at Charter School Capital who will continue to deliver the very best charter school resources, products, solutions, and services that we possibly can to continue our support of charter schools, their leaders, and the movement as a whole.


Charter School Capital logoSince the company’s inception in 2007, Charter School Capital has been committed to the success of charter schools. We provide growth capital and facilities financing to charter schools nationwide. Our depth of experience working with charter school leaders and our knowledge of how to address charter school financial and operational needs have allowed us to provide over $1.8 billion in support of 600 charter schools that educate 1,027,000 students across the country.
For more information on how we can support your charter school, contact us. We’d love to work with you!


GET STARTED

nbsp;

 

Texas Charter SchoolsWhat is the State of Texas Charter Schools?

In this CHARTER EDtalk, we were fortunate to be able to sit down with Amanda List from A List Consulting to learn more about the Texas charter school landscape.
Amanda has extensive state government affairs and public charter school experience including strong ties to the Texas Capitol and the Texas Education Agency. She is currently working with the Texas Charter School Association Advocacy Team and the elected member advocacy committee as the association prepares for the next Texas state legislative session in 2019.
Listen as she shares the state of Texas charters with regards to the application process, the three strikes rule, and some amazing success Texas charters are seeing due to the state’s rigorous oversight. The transcript can be found below the video.



Janet Johnson (JJ): Welcome to the next CHARTER ED talk. We are at the National Charter School Conference in Austin, Texas where it’s nice and muggy. We have Amanda List from Alist Consulting who has specialized in charter schools for quite a while and she’s here to answer some questions about specifically Texas. And Ryan Eldridge from Charter School Capital will be assisting and asking the questions of Amanda.
Ryan Eldridge (RE): Thank you, Janet.
JJ: Good morning.

Why do you love charter schools?

RE: Good morning. So Amanda, we’re actually here at the National Charter School Conference as one of the main sponsors and we’re doing a campaign called “We Love Charter Schools”. What is it about charter schools that you love?”
Amanda List (AL): What I love about charter schools is that not every child learns the same. Charters give options for kids. In Texas—and I’m not familiar with other states obviously as I am with Texas.
In Texas, we have different missions and different styles of charters. So, we have the high performing charters which you’ve heard of (IDEA Public Schools and Harmony Schools, etc.). Those are considered our college prep schools. And then you have schools that focus on dropout recovery, credit recovery. Then you have some schools that focus on elementary science, etc.
What I love about it is allowing kids these options that they have because again not everyone learns the same. And it’s personal for me because I went to private school and it was not a model that I learned on. I just didn’t learn. I struggled through school to a point where I graduated high school, I didn’t think I was smart enough to go to college. Going to college and having that direct teach changed my life and I graduated on the Dean’s list.
So it’s very personal for me because I don’t want a child to be struggling in school. Not because they’re not smart which is not the method that they learn, so that’s why. I know that’s a long response, but that’s fine.

The Texas charter school landscape

RE: Can you give us an overview of the Texas charter school landscape?
AL: Yes. Currently, there are 675 charters in Texas. There are 185 operators and so sometimes these two numbers confuse people. So in Texas, you have an agreement with the state and then with that, you can have multiple campuses. So there are 675 charters serving more than 272,000 students with a wait list of about 140,000. So definitely, there is a demand for more charters here in Texas.

What is the “three strikes and you’re out rule”?

RE: What is this “three strikes and you’re out” mean for charters?
AL: Three strikes and you’re out was back in our legislative session of 2013. We had a huge bill passed, Senate Bill 2. It was a huge reform bill. So Senate Bill 2 put the teeth into closing poor performing charters and in that, also created the three strikes and you’re out rule. So three strikes and you’re out means that if you fail the financial ratings which is School First here in Texas or accountability, either of those three, in three consecutive years, then the Commissioner of Education will close you.


Editor’s Note: During the 83rd legislative session, the Texas Education Code was amended to include a statutory provision for the revocation of charter schools that failed to meet academic or financial accountability for the three preceding school years. The law states that failure to meet these standards will lead to mandatory revocation of a school’s charter.
Through that, it really got a lot of teeth into closing bad charters. We are all advocates of choice and we’re all advocates of quality schools, but as you know, there are some people out there that are not running quality schools.


There has been some pushback since that of “Wait a minute. There should be a little bit of lead room in there.” I can see it both ways, but for now, it stands as three strikes and you’re out. So, I think it’s one of the most strict laws in the nation when it comes to closing poor performing schools.
On getting Texas charter schools authorized
RE: Absolutely. And we’ve heard you have a rigorous application process. Can you describe that for us?
AL: Yes. Also in Senate Bill 2, it changed the way that charters were authorized in Texas. As advocates for Texas charters, we want the process to be rigorous. We just don’t want anyone to get a charter. But at the same time, it’s kind of gone to the extreme in that it’s almost so rigorous now and there is a bias towards out-of-state charters coming into Texas.
I’ve actually just completed a paper with Excellence In Education and we’ve covered this topic on how do we look at the Texas landscape and what are the policies that we can put in place to attract the out-of-state performers coming in and then also just attract folks locally or throughout Texas to start schools. But for right now, the process. The application easily 5-700 pages in length and takes months to complete.

Texas charter school success

RE: Now, we’ve also heard you have some of the best charters in the nation. Is that because of all the rigor?
AL: Yes. I think so and just us being Texans, so we’re pretty proud of ourselves. There’s that. But we do. We have seriously some of the best charters that U.S. and World News Report just came about a month ago or so and– up in Round Rock, Texas – Meridian World Charter School was ranked sixth in the nation when it comes to the best high schools.
And, over 70 Texas charters either received the Silver or Gold rankings. So we are very proud of the success that we’re having here in Texas.
RE: Well, now that sounds really great Amanda. Thank you very much for coming today. We really appreciate you sitting down with us.
AL: Thank you both for having me.
JJ: Thank you. It’s been great.


Charter School Capital logoSince the company’s inception in 2007, Charter School Capital has been committed to the success of charter schools. We provide growth capital and facilities financing to charter schools nationwide. Our depth of experience working with charter school leaders and our knowledge of how to address charter school financial and operational needs have allowed us to provide over $1.6 billion in support of 600 charter schools that educate 800,000 students across the country. For more information on how we can support your charter school, contact us. We’d love to work with you!

LEARN MORE

 

 

charter school expansionIs Charter School Expansion Supported by Strong District-Charter Partnerships?

Editor’s Note: This post was originally published here, by The Rivard Report out of San Antonio, Texas and written by Inga Cotton, a parent activist and blogs at San Antonio Charter Moms about school choice and local educational activities for families.
As we continue to support the efforts around charter school expansion across the country, we always seek to bring you articles that help ask the question, “What can help the charter school movement continue to thrive?” This charter parent discusses how charter partnerships with traditional district schools can strengthen the entire public school system by raising the quality of education and, thus, creating benefits for our nation’s children. But, both opportunities and risks lie in bringing partnerships into our neighborhood public schools. Read on to hear her perspective.
We think it’s vital to keep tabs on the pulse of all things related to charter schools, including informational resources, and how to support charter school growth and the advancement of the charter school movement as a whole. We hope you find this—and any other article we curate—both interesting and valuable.


A Parent’s Perspective: District-Charter Partnerships Strengthen Public School Systems

Put yourself in the shoes of San Antonio Independent School District (SAISD) leaders earlier this year: faced with a perpetually failing campus, they chose to enlist the help of charter operator Democracy Prep to transform Stewart Elementary into a school that offers high-quality education and a brighter future for its students.
Now put yourself in the shoes of a Stewart parent: the forthcoming district-charter partnership is almost certain to have brought on both change and uncertainty.
A recent commentary on the topic mentioned my blog, San Antonio Charter Moms, but did not accurately describe its mission. It is not an “advocacy group for charter expansion;” rather, it aims to give parents tools and information to make informed decisions and raise the overall quality of education in our city.
The blog started in 2012 with a small group of moms curious about some of the new charter schools that were coming to San Antonio. While the “charter moms” name has stuck, the purpose has expanded to include all types of schools.
School models tend to be secondary to parents as governance systems usually work in the background. That is, unless there is a breakdown and a school is faced with closure or new management. At the end of the day, parents want a school where their child is happy, feels safe, and makes progress in learning.
Charter partnerships, such as the forthcoming one at Stewart Elementary in SAISD, can strengthen the public school system by raising the quality of education and, thus, creating benefits for San Antonio’s children. But from a parent’s standpoint, both opportunities and risks lie in bringing partnerships into our neighborhood public schools.
Looking to charter schools for expertise makes sense. The Texas charter school sector as a whole is successful. According to Charter School Performance in Texas , a study published by CREDO at Stanford University in August 2017,
” … on average, charter students in Texas experience stronger annual growth in reading and similar growth in math compared to the educational gains of their matched peers who enroll in the traditional public schools … The impact on reading gains is statistically significant. Thinking of a 180-day school year as ‘one year of learning,’ an average Texas charter student exhibits growth equivalent to completing 17 additional days of learning in reading each year.”
Those are averages – meaning, some schools do better than others. Public school districts must select successful charters with expertise in serving certain types of students, such as low-income students or those who have too few credits for their age. When those charter schools bring proven expertise to help a district school succeed, students benefit.
Charter schools can learn from district schools, too. Neighborhood schools experienced in supporting groups like English-language learners and special education students must pass that knowledge on to charter operators. Democracy Prep is tasked with accommodating all students assigned to Stewart Elementary.
Not all charter schools are doing a good job. Like failing district schools, failing charters should be closed, too. Resources and students should go to the successful schools, but ensuring that happens requires thorough analysis on behalf of leaders and parents.
This raises the broader issue about school quality and parental choice that applies to all public schools: Parents need support to make good decisions. They need objective information about school quality, like the TEA’s school report cards, and forthcoming letter grades for districts and campuses.
There should also be limits on choice: Parents should not be allowed to choose a failing school, either district or charter. Why would parents want their children enrolled in a failing school? A child’s lag in academic progress often does not become apparent until there is a serious problem.
But parents may like intangible things about their kids’ school – friendly people on campus, a feeling of safety and belonging, a sense of tradition, a location within walking distance from their home – and we must have compassion for families who make the best decisions they can with the information and resources available to them. Many parents have told me that transportation, application processes, deadlines, and wait lists are all major limiting factors in choosing a different school.
That’s why every neighborhood needs a high-quality public school. In neighborhoods where public schools have been failing, the tendency to cover up the problem has eroded parents’ trust. SAISD is working to fix the problem of failing schools through innovative partnerships, but the district must now also work to rebuild trust with its constituents. While there is a lot of uncertainty among Stewart Elementary parents, experiences at other campuses give reason for hope.
Ogden Elementary, for example, has been a residency lab school of the Relay Graduate School of Education for one year now, and both teachers and school leaders there have said parent engagement has increased because children are talking about the changes in their school.
Part of rebuilding trust is reassuring parents that, in the new world of district-charter partnerships, the community’s most vulnerable students will be taken care of. The system needs safeguards to ensure it is fair and improves – not worsens – inequality in our city.
To ease the discomfort of change and uncertainty, SAISD must communicate clearly and compassionately with affected families and ensure its most vulnerable students still get the attention they deserve.
These are difficult times, but there is the potential for SAISD to emerge as a stronger district and a true leader in the region and the nation.


Since the company’s inception in 2007, Charter School Capital has been committed to the success of charter schools. We provide growth capital and facilities financing to charter schools nationwide. Our depth of experience working with charter school leaders and our knowledge of how to address charter school financial and operational needs have allowed us to provide over $1.6 billion in support of 600 charter schools that educate 800,000 students across the country. For more information on how we can support your charter school, contact us. We’d love to work with you!

LEARN MORE

nbsp;

 

Charter School ExpansionHow Is Charter School Expansion Challenging the Status Quo?

This video was originally published here by PragerU. It asks the question if every other sector of the American economy has the opportunity to benefit from the ability to compete and improve, why not the education sector? And, is it unfair to hold minority parents and students hostage in underperforming public schools? Overall, charter school expansion has provided an entrepreneurial challenge to the status quo and delivered results that make it worth continuing to expand this educational option for parents.
Our mission is to see continued charter school expansion, the overall growth of the charter school movement, and more students better served by having educational choice. We think it’s vital to keep tabs on the pulse of all things related to charter schools, including informational resources, and how to support charter school growth and the advancement of the charter school movement as a whole. We hope you find this—and any other post that we curate—both interesting and valuable. Please watch the video and read the transcript below to learn more.

Are Charter Schools Better Than Traditional Public Schools?


Historically, education in the United States has been split between private schools and traditional public schools. However, this dynamic changed in 1991 when Minnesota passed the first law establishing charter schools in the state. Since then, a majority of states have some kind of charter school system. But what exactly is a charter school?

What are Charter Schools?

• Charter schools offer education ranging in grades K through 12 without charge to students.
• Charter schools are funded with tax dollars but are generally subject to fewer rules and regulations than traditional public schools and they usually receive less public funds per pupil than public schools.
• Charter school students typically take the state required standardized tests as public school students.
• Depending on state law, these schools can be started by parents, teachers, nonprofit groups, corporations or even government organizations.
• Charter schools may focus on specific skills and subjects like math or science or may be aimed at students who require alternative learning methods such as teaching lessons that use visual or more hands-on approaches.
But these entities just can’t start one whenever they please. They must first obtain authorization from either the school district, city or state, depending on how the charter school laws are structured. And the charter school model has achieved various levels of success.

Charter School Expansion

Over the past 25 years, the number of charter schools in the US has skyrocketed, forcing more competition and faster improvement among existing public and private schools. As of 2016, there are almost 7,000 charter schools serving three million students and since 2000, charter school enrollment has increased by 600%.
But as charter schools have become more popular, opposition has grown. Teacher unions and other public school activists argue that charter schools take money away from traditional public schools. However, it’s unfair to hold minority parents and students hostage in underperforming public schools.
Challenging the Status Quo
Overall, charter schools have provided an entrepreneurial challenge to the status quo and delivered results that make it worth expanding this option for parents. According to a 2015 Stanford study, not only do charter schools provide significantly higher levels of growth in math and reading for all students, but minority and low-income students benefit disproportionately more.
Charter schools are becoming a bigger part of the US education system every year and for millions of American families, they offer a much-needed choice that’s different than a one size fits all public school.
Every other sector of the American economy has benefited from the ability to compete and improve, why not education?


Since the company’s inception in 2007, Charter School Capital has been committed to the success of charter schools. We provide growth capital and facilities financing to Charter School Capital logocharter schools nationwide. Our depth of experience working with charter school leaders and our knowledge of how to address charter school financial and operational needs have allowed us to provide over $1.6 billion in support of 600 charter schools that educate 800,000 students across the country. For more information on how we can support your charter school, contact us. We’d love to work with you!

LEARN MORE

nbsp;

 

Education ReformWhat Do Voters Want? 7 Takeaways From New Education Reform Poll

Editor’s Note: This article was originally published for The74 on August 6, 2018, here and written by Taylor Swaak.
With midterm elections just around the corner, we thought this article and poll by the Democrats for Education Reform both timely and interesting. Most notably, an overwhelming number of those polled believe our children deserve a better education, that there should be a ‘variety’ of public school options, and schools should be held accountable. We couldn’t agree more.
Our mission is to see continued charter school expansion, the overall growth of the charter school movement, and more students better served by having educational choice. We think it’s vital to keep tabs on the pulse of all things related to charter schools, including informational resources, and how to support charter school growth and the advancement of the charter school movement as a whole. We hope you find this—and any other article we curate—both interesting and valuable. Please read on to learn more about the poll’s findings.


Democrats for Education Reform Release New Poll Suggesting Most Voters Are ‘Education Progressives.’ Here Are 7 Takeaways

New poll findings released by Democrats for Education Reform on Monday found that a majority of U.S. voters believe in reform policies such as expanding public school choice and rewarding quality teachers and hold that funding alone won’t push the needle forward on helping struggling schools.
For DFER, a left-of-center political action committee, the findings demonstrate that most Americans are what they call “education progressives” — a result that would seem to contradict reports of a splintering within the Democratic party over issues like school choice and merit pay.
Pollsters from the Benenson Strategy Group and 270 Strategies interviewed more than 2,000 voters between May and July.
The poll, on top of informing a new social media campaign, anchored the organization’s latest announcement that it will spend more than $4 million this year — an exponential hike from the reported $83,456 it spent in 2016 — on “priority races.” These include gubernatorial contests in Colorado, New York, and Connecticut and the superintendent’s race in California. Certain beliefs of “education progressives,” such as charter school expansion, may put them at odds with other self-described progressives within the party.
“Being an education progressive means doing anything and everything we can to improve public schools for all — especially for poor students and students of color,” DFER President Shavar Jeffries said in a statement.
Here are seven main poll findings:

1. A large majority of voters believe children deserve a better education

Seventy-eight percent of all voters — 93 percent of Democratic primary voters — strongly agree that “we need to do everything we can to ensure every child has a fair shot to succeed, no matter where they are from.”
The finding is underscored by stark achievement gaps. Black students, for example, were more than 1.5 academic years behind their white peers in 2017, according to NAEP data. Reforms such as free, high-quality pre-K have amassed support across the political spectrum as a way of narrowing the gap, while Secretary of Education Betsy DeVos has also pushed for expanding charter schools.

2. The majority of Democratic voters say money isn’t the sole answer to fixing schools

Sixty-nine percent of Democratic voters say fixing schools “will take more than just additional money … we need new ideas and real changes to how schools operate.” Among African-American voters, that percentage spikes to 73 percent, but it drops to 56 percent when put to all voters, regardless of party.
Opinions (and research) remain split on whether funding is linked to student performance. While some research has found that student test scores can rise following long-term, stable financial investments, critics have pointed to the Obama administration’s $7 billion program to overhaul chronically low-performing schools — which yielded no significant impacts on test scores — as evidence that funding isn’t a panacea.

3. However, voters believe schools should still get the funding they need

The vast majority of voters — 89 percent — believe that every public school should still “get the funding that it needs, even in disadvantaged areas.” These voters gave this issue a 6 or 7 on a 7-point importance scale.
Per-pupil spending nationwide is not equitable, according to many critics. Across the country, districts with the highest rates of poverty receive about $1,000 less per student than those with the lowest rates, the Education Trust reported in February. State-to-state fluctuations reveal the scope of the problem: New York, for example, spends more than $22,000 per student, while states such as Utah and Idaho spend less than a third of that.

4. Most voters say we should be doing more to reward ‘great’ teachers

Seventy-six percent of voters, including 90 percent of black voters and 80 percent of Latino voters, strongly agree that “we need to do more to identify and reward great teachers who make a difference.”
The idea of evaluating and rewarding teachers remains contentious, however. The Obama administration’s calls for merit pay and tying teacher evaluations to student test scores spurred backlash from teachers unions.
Educators themselves are some of the most fervent critics, with 78 percent opposed to merit pay, according to a 2017 Education Next survey. Research is mixed on whether merit pay correlates with improved student performance.

5. Ensuring a ‘variety’ of public school options is a top priority

About 65 percent of voters said access to public charter schools, magnet schools, and career academies “no matter where [people] live or how much money they have” is a very important priority (a 6 or 7 on the 7-point scale). Latino and Democratic primary voters closely aligned with this percentage, compared with an overwhelming 86 percent of black voters.
All but six states have laws allowing charter schools. But support of traditional public education hasn’t necessarily waned. Most Americans oppose channeling public funds to for-profit school tuition, and nearly three-quarters say all schools “should have to meet the same state education standards as traditional public schools,” according to a Harvard poll.

6. More than 60 percent of voters want schools held accountable

Nearly two-thirds of voters, or 66 percent, rank “holding schools accountable for making decisions based on what works to educate kids” as a very important priority — a 6 or 7 on the 7-point scale.
Increasingly localized control of education policy has diminished the role of the federal government in school accountability — a shift evident in the Every Student Succeeds Act (ESSA), the main U.S. education law that replaced No Child Left Behind in 2015.
“There seems to be a lack of commitment to any meaningful federal role in terms of accountability,” DFER’s president told Chalkbeat last year. “We’re very worried about what we’re going to see coming out of the ESSA accountability process.”

7. More than two-thirds of voters want increased financial aid for college

Sixty-eight percent of voters say “increasing the availability of financial aid for college” is a top priority (a 6 or 7 on the scale).
A lack of financial aid has resulted in about $1.52 trillion in student loan debt among 44 million borrowers in 2018. The class of 2016 alone had an average loan debt of $37,172, according to Forbes.
The polling reflects a disconnect between voters and the policies of the Trump administration. Trump earlier this year proposed slashing nearly $4 billion in annual funding for student aid programs in the 2019 fiscal year budget. DeVos in July also made moves to repeal the 2016 Obama borrower defense regulation, which supported waiving federal student loan debts for students who were ripped off by “predatory” colleges.


Since the company’s inception in 2007, Charter School Capital has been committed to the success of charter schools. We provide growth capital and facilities financing to charter schools nationwide. Our depth of experience working with charter school leaders and our knowledge of how to address charter school financial and operational needs have allowed us to provide over $1.6 billion in support of 600 charter schools that educate 800,000 students across the country. For more information on how we can support your charter school, contact us. We’d love to work with you!

LEARN MORE

 

 

charter school fundingCharter School Capital Funding Allows School Leaders to Stay Focused on Their Students

With so many choices for where go to access financial resources for your school, it’s important to select the right one for you. We believe in the power of charter schools and their leaders to deliver quality education to families across the country. And we’re proud to provide the reliability and stability charter leaders require as they walk their journey to better educate more students today—and in the future.

Please listen as Ricardo Mireles, Executive Director, Academia Avance shares his experience working with Charter School Capital.
This video was originally published Jul 17, 2014. We are proud of our continued partnership with Academia Avance. We are honored to support them in continuing their mission of setting a standard for public charter school excellence and inspiring a lifetime of learning and leading.



Charter School Capital Funding Helps Academia Avance Sustain Thier Growth

Academia Avance is a charter public school in the northeast community of Highland Park in Los Angeles. We serve grades six through 12. We are on track to having 500 students for this upcoming fall charter funding.

[The way that we can access] charter funding makes it very difficult for schools that increase their enrollment [because] you don’t see those funds until the spring. But the relationship that we had built with Charter School Capital allowed us to say, look, this month I need this much money.
Another challenge that charter schools have, is the need (in any kind of financial transaction) to provide some kind of collateral. And so, for new schools, small schools, they don’t own a building. They don’t have assets that they can pledge just for collateral. It’s just very difficult.

I’m really appreciative of how Charter School Capital was able to understand what our need was. We looked at this as a very different way of getting funding based on the one collateral that we do have – and that’s our students.

Charter School Capital has allowed us to work with a product that is flexible in terms of the amount, in terms of the timing. In all the conversations I’ve had with the leaders of Charter School Capital and their entire staff, they always understand what we’re trying to do with our students and how they’re joining us in making it work for our students.
We’ve been working with Charter School Capital now for four years and throughout, they’ve been flexible, and they’ve been very professional, and they’ve allowed us to stay focused on our students.

Starting the relationship with Charter School Capital is different from what we have experienced with other financial institutions in that they are very focused on the viability of the school going forward relative to the charter.

Without Charter School Capital, Academia Avance wouldn’t exist.


Learn more about Charter School Capital Funding

Our team works with you to determine funding and facilities options based on your school’s needs. If you are trying to meet operational expenses, expand, acquire or renovate your school building, add an athletic department, enhance school safety/security, or buy new technology, complete the online application below and we’ll contact you to set up a meeting.


GET STARTED

 

at-risk studentsCharter Schools and “At-Risk” Students: The Challenges and Rewards

Editor’s Note: For this CHARTER EDtalk, our Head of Business Consulting, Tricia Blum, and CMO, Janet Johnson were honored to sit down with Michael LaRoche, Founder and Executive Director (ED), SALTech Charter High School. We wanted to learn what unique challenges he faces as the ED for a dropout-recovery high school for “at risk” or as he prefers to say “at promise” students. On the flip side, what are the greatest rewards in serving this economically disadvantaged – and underserved – student population. Read the transcript and/or listen to his inspiring story and perspective on both below.



Janet Johnson (JJ): Hello, and welcome to Charter EDTalks. My name is Janet Johnson, I am with Charter School Capital, and we’re honored today to have Michael LaRoche, who is the founder, CEO, and principal of SAL Tech Charter High School.
Michael LaRoche (ML): Thank you for having me, and all those labels are correct.
JJ: Thank you. It’s a mouthful. And Tricia Blum from Charter School Capital. It’s been a really great day, we’re at the national conference where we have an opportunity to speak with Charter leaders here and share with the rest of the charter school folks out there who weren’t able to attend. So welcome.
Tricia Blum (TB): Thank you.
ML: Thank you.

What makes Charter Schools Special?

TB: So Michael, we’re starting this conversation, which I know is going to be great, with a question. We’re doing a campaign called “We Love Charter Schools”, you know that — you have socks that say that. Can you please tell us in two sentences or less why you love charter schools?
ML: Charter schools, I believe offer an opportunity for most educators to be very innovative. No one likes to come into each and every day willing to be constantly told what to do. In the traditional school system, this is just a regular part of your day. In the charter land, as I like to call it, you really have a chance to be an innovator. You are in charge, it’s your school. You can decide what works and what doesn’t work and to me, that’s the ultimate challenge for an educator – or person really – and come to work each and every day. It’s just the best place to work.

About SALtech Charter High School

TB: I know about that. The next question I have for you is, what is the biggest challenge you face as you serve your student population? I thought maybe what you could tell us a little about SAL Tech Charter High School and then we can jump into that question.
“They are termed “at risk”, but we like to look at them as “at promise”, given the right situation, resources and caring staff, we help them get over the next hurdle.”
ML: I serve an underserved population, economically disadvantaged population and at-risk population. I serve those students that are not maybe in the traditional school for one reason or the other. Maybe a new immigrant to the country may have aged out of the traditional schools. And therefore, that’s a very challenging population to serve.
That’s the population that most traditional schools don’t want on their books because it affects their graduation rate and therefore is a huge challenge with helping such a population. They are termed “at risk”, but we like to look at them as “at promise”, given the right situation, resources and caring staff, we help them get over the next hurdle.

Overcoming their biggest challenges

ML: So, one of the challenges, the biggest challenges with that population is attendance. Attendance is huge because as a charter school you are looked at as a special assignment school by choice.
You are not a neighborhood school, students are not sent to you, students made a choice, along with their parents in basically deciding to attend your school.
As a result, there is no transportation provided for these students to come to school. This poses a real challenge—some of them have to sometimes take two buses. We give away bus passes, but even that doesn’t help all the time. So, attendance remains a major challenge.
One of the things we have been doing to sort of combat that challenge is really making the curriculum 24/7, so if they cannot make it to the school building they can at least continue to work using their cell phone, iPad, what have you. But attendance remains a major challenge for the at risk community.

The biggest rewards

TB: You just mentioned that attendance is one of the biggest challenges. What is one of the biggest rewards?
ML: One of the biggest rewards, of course, is seeing that you were able to make a positive difference in a student’s life, if not in a family. Sometimes these students are the first in their whole family to basically finish high school. That’s huge for the home.
So you are not only making a difference with the student that you are seeing, you are making a difference within that home. You are helping that student become a tax payer instead of being incarcerated or just to be dropped out of the system – you are maximizing ones potential.
All those things are very, very important as we look at a capitalist nation that we have where education plays such an important part in really helping us to be competitive as a nation. We don’t want to have to be constantly paying to support folks who don’t have the right education or aren’t prepared for the future. We want to be sure our workforce is well prepared, so I feel very, very positive and rewarded for being given this small part that I am contributing to our nation and future.
TB: I like that.
JJ: Me too.

On measuring academic performance

TB: I know. The next question goes to academic performance. Can you tell us a little bit about, it says, “What do you think about required academic performance measure currently used to evaluate alternative schools serving underserved students?” Now, I know in your situation, with your authorizer, it’s kind of been back and forth, right?
ML: Right
TB: Can you tell us a little bit about that and then maybe moving to more general?
ML: Absolutely. One of the things that you really have to fight for and make sure to see it’s within your contract is that as an alternative school, which SAL Tech is, is we deal with students who were unable, like I said earlier on, to make it in the traditional schools, so we are looked at as an alternative, dropout-recovery school. We are trying to get students to recover credits that may have gotten a D or an F in, recover enough credits so that they can graduate with their cohorts and therefore we are doing so at an accelerated pace.
Even though we are doing a super job, and have done a super job since 2003, the contract itself in measuring academic success in an alternative school is written by the district and the district, obviously in writing that contract, will not not write that contract to favor the market, the situation, as exists, and you have to be very cognizant of that fact and be willing to amend that contract so that you can keep your business, charter school in this sense, operational.
So, at the alternative school, it would be very crazy to say you want to compete with a traditional school by letter grade, A, B, C or D. Therefore, alternative schools are governed by an alternative performance measure (which is written by the Florida Department of Education) which basically asks that we are able to move a student through one grade level, in one year of schooling.
I think that’s reasonable, that’s what the traditional schools do. Move from nine to ten, ten to eleven, eleven to twelve. Or then if you have a student has spent three or even four years in those traditional schools and was unable to be successful in obtaining a high school diploma, why then should we be tasked with any percentage, or basically saying you weren’t able to complete your high school diploma at the same time as your cohorts or you should complete your high school diploma by a certain time.
No, you should be tasked with the very same thing that they are tasked with, one grade level with one year of schooling and therefore the high school diploma is icing on the cake. You have taken an at risk student to now basically having them obtain their high school diploma.
Of course, that’s always going to be a toss-up when your authorizer is the one who has authored the contract and you understand the situation that you are in. It is something those of us in charter land have to be constantly aware of—that we are basically working for our performance to be measured fairly. That’s what we are asking for.
JJ: Sounds like a man who’s had that experience.

What would you like us to know about “at-risk” students?

TB: I really like this question and I think it’s a tie in question, but what do you wish people knew about the students you serve? I think that’s a great question.
ML: It’s a wonderful question, because many a time, when you hear the word at-risk, a lot of folks basically say, I don’t want to have to deal with at-risk student; you conger up this image of what at-risk students look like and therefore you want to deal with students who are very talented, you know you have very little to do to motivate them, inspire. All that is good, and that’s what most educators wish for, but there’s another side of it and that is those students with great need.
You would think that as a district or any company, in recognizing that that’s the area that needs the most help and resources and that you will funnel the correct help and resources and especially to those who are only dealing with that population, groups such as SAL Tech. But, that’s not the case, unfortunately.
And as a result, how we’ve dealt with that population since 2003, now almost 15 years, one thing we do know for sure, is that they are very, very resilient. Stuff that you would think would ordinarily take down people, a regular student…my dad just got incarcerated, my brother just got shot, my mom is pregnant again with the fourth child and I don’t know who’s the father, I just basically found out that I am pregnant or I’m pregnant with my second child, you know, on and on.
Anything you can basically conger up with an at-risk population, and you are dealing with students who live in that environment and to have the resiliency to understand the importance of getting an education so that they can take themselves out of the environment that they are in, they are to be highly commended.
So they are not only resilient, but they are also very intelligent. A lot of us feel that you are born smart or wow this person is really smart or has high IQ, etc, etc… but theory tells us otherwise. You are not born smart. You can become smart.
So it is our job as educators to build a confidence within that group that is so at risk, a promise to let them know that they have the potential, they have the brains, they have the moxy, they have the smarts, they are very resilient and they can do just as well. It is not the start that we get, but it’s how we are going to finish, is the term that is often used.
It is the same thing with this group, they are the best, in my opinion, to work with because they are the ones that are sometimes the most hungry, the most humble, and sometimes the most appreciative of the fact that you have gone out of your way to help them, where they think everything else was lost. So, I enjoy my job tremendously.

Why Charter School Capital?

TB: I love that. If you would, please tell us about your experience working with charter school Capital?
ML: Charter School Capital is a lifesaver! That’s just the bottom line. I started with Charter School Capital when we were still managed by the education provider, New Corp and we were looking for financing. I was tasked with trying to obtain this financing and I came across Charter School Capital from Florida Charter Support Unit, which is an organization meant to help schools finance and facilities and so forth.
When we first started talking to Charter School Capital, we were about to split away from our education provider and Charter Schools Capital felt, well, jeez, I’m concerned about your enrollment and therefore we always felt we would miss a great opportunity to get Charter School Capital on our side. And of course our education management company basically pushed the fact that since they were separated from us that we didn’t have to manage your school, which is true and we are highly questionable right now, we don’t know if we will even survive, being still with Job Corps, since they were the one that was very instrumental in putting the deal together.
Well, we survived Job Corp we able to convince them that nothing has changed. The board of directors remained the same, the curriculum has changed but is even better. The staff remains the same, the leadership is there and job corp gave us the opportunity to continue.
We continued seeking financing and we had many presentations from companies nationwide that came. And then, we said, you know what, we always wished we had Charter School Capital so we went back to Charter School Capital. That second time was the lucky time around and Charter School Capital accepted the proposal. They provided the financing and became more or less like a big brother, a big dad to us, because no one could have imagined the sort of clawback that we were going to receive from the district. No once could imagine Job Corp being envious of the fact that we are so close now we might be a threat to them, asking us to leave.
So, Charter School Capital, like any big brother would held our hands, basically showed us the way, so that I can sit here today and share that story with you. So I am very, not only thankful, grateful to Charter School Capital. Thank you, Tricia.
TB: Thanks, Michael.
JJ: Michael, thank you so much. Trish, thank you so much. And, there is a really wonderful panel that they just came from that will be on Facebook and we’ll post the link there as well, so you should go check out their recent presentation. It was standing room only. It was great.
ML: Thank you.
TB: Thank you.


Since the company’s inception in Charter School Capital logo2007, Charter School Capital has been committed to the success of charter schools. We provide growth capital and facilities financing to charter schools nationwide. Our depth of experience working with charter school leaders and our knowledge of how to address charter school financial and operational needs have allowed us to provide over $1.6 billion in support of 600 charter schools that educate 800,000 students across the country. For more information on how we can support your charter school, contact us. We’d love to work with you!

LEARN MORE

 

school satisfaction surveyThe What, Why, and How-to for Designing a School Satisfaction Survey for your Charter School

Your charter school’s success depends on many things, but key among them is how satisfied your key stakeholders are with your school. The easiest way to understand this is to ask them! For example, here are a few vital questions a school satisfaction survey can answer: How satisfied are your parents? How satisfied is your staff?

What is their risk of defection? What parts of the school are they satisfied with and what parts do they find lacking?

Your students (and their families) are your ‘customers’ so keeping them satisfied with the quality of your school’s offerings is vital to maintaining – and ideally increasing – enrollment, and therefore important to your school’s financial wellbeing.

There are two ways to increase enrollment at your school: attracting new families or retaining more of your existing families. Schools spend a lot of time, money and effort in attracting new families, but retention is often somewhat considered an afterthought.

But, it is a lot easier to keep families than it is to attract new ones—and there is a significant cost benefit. Different sources will cite different costs, but the standard rule of thumb that I have found is that it generally costs five times more to attract a new customer than it is to retain one. This is one very good reason that understanding the true satisfaction levels of your ‘customers’ can be imperative to your school’s health and retention rates.

Many school leaders shape their perception of parental satisfaction by the interactions that they have with parents. But this is generally not representative of how your entire parental base feels, and often, it is skewed towards the very engaged, the often so-named “high maintenance” parents – or simply the loudest voices in the room.

But, parents are just one of your key stakeholders. Your staff forms the backbone of your school, so understanding how to keep them satisfied and motivated in their job also needs to be a critical part of any principal’s (or leadership team’s) goals for the year.

A simple school satisfaction survey, administered yearly to both your parents and staff, will give you a wealth of information and allow you to understand how the majority of your parents and staff feel about your school.

Here are the five key questions you should ask yourself when you are planning your school satisfaction surveys:

1. Should you conduct the survey on your own or should you pay to have this done?

The Do-it-Yourself Option:
There are several free online survey vehicles out there. You can use Survey Monkey, Survey Gizmo, or you can even create a survey using Google Forms. If you have the time and knowledge, you can pull together a decent survey.
But a DIY approach can have some noteworthy drawbacks:

  • Parents are often leery of being completely honest if they think that in some way their answers can be tied back to them or their child. Even though you tell them it is anonymous, they may not believe you. You run the risk of getting watered down feedback.
  • If you are doing this for staff – they will never be honest since they feel that this is not anonymous, and it will impact their job if they voice a negative opinion.
  • Writing good questions is an art as well as a science. There is a skill in crafting questions that can get at the underlying issues. You can probably get there eventually, but you might find that this is taking more time than you wanted to spend.
  • Analyzing survey results is another time-consuming task. Is this really where your time is best spent?

Professional Survey Service Options
Market research firms regularly conduct customer satisfaction surveys for their clients. The one caution I would make is to try to find a firm that does these for schools. There are often nuances in education that need to be considered when conducting these types of surveys.
Additionally, these organizations will be able to provide context and benchmarks from other schools similar to yours so you know if you are truly doing well or need to make some improvements.

Some options for survey firms:

2. How long should your survey be?

If this is your first time running a school satisfaction survey, there might be a tendency to ask too many questions. Schools often take the “kitchen-sink” approach in their surveys because, although some of those the answers may be interesting, they may not really be actionable or helpful for achieving your specific survey goals.

Survey Monkey recently published some interesting data about survey completion. They looked at surveys ranging from 1-30 questions from 100,000 users. This research uncovered some interesting data.
school satisfaction surveyThis chart shows that the higher the number of questions, the smaller amount of time people are thinking about the answer. Additionally, Survey Monkey found that the abandonment rate increased for longer surveys. Surveys that were longer than 7 – 8 minutes saw their completion rates drop by 5 – 20%.

3. What should you ask?

This will vary by school, but the most important question to ask is the Net Promoter Score (NPS). This is a simple question and is widely used across businesses to measure satisfaction. It is a simple question and states, “On a scale of 0 – 10, how likely are you to recommend (your school) to a friend or colleague”.

To gain your NPS, you break your respondents into three groups. Parents who scored you a 9 or 10 are your “promoters”. 7-8 are passives and 0 – 6 are “detractors”. To get your score, take the percentage of promoters, subtract the percentage of detractors and throw out the passives. Voila! You have your NPS score.

Understanding how your NPS score compares against other schools is a bit tricky. (Another potential reason to use an outside consultant), but Temkin Group publishes yearly statistics on industry NPS scores. You really want to approach the level of Amazon at an NPS score of 47 versus that of the cable companies which average around -11!

This NPS is a good standard question that you can use every year to track your progress on improvement.
Here are other topical questions that you may want to ask:

  • Opinion on overall academic quality
  • Use of technology in the classroom
  • How safe is the school
  • The effectiveness of differentiated instructional programs
  • Enrichment / after school programs
  • Communication programs
  • The overall trend of the school (getting better, staying the same, getting worse)
  • Quality of the cafeteria and food offerings

The last one may seem to be of low importance, but in the surveys that I have run, this is an important criterion for the younger (millennial) parents.
If you are also surveying your staff – you will want to include questions related to their overall job satisfaction:

  • Do they feel valued by the administrative team?
  • Do they feel that the administrative team supports their efforts in the classroom?
  • Do they feel that they have enough professional development opportunities?

I also generally recommend to clients that we include a number of “open-ended questions”. These are questions such as:

  • What is the one thing you would like to see improved at our school?
  • Are there additional things you would like the administration to know that weren’t covered in this survey?

Since these questions are qualitative in nature, you can’t track them through a simple metric, but they will give you a lot of very interesting insights into what your parents (and staff) are thinking

4. When should you conduct a school satisfaction survey?

Generally, you have three windows to run your surveys:

  • October – November
  • January – February
  • March – April – May

These avoid a lot of the holidays and you always want to give new parents a couple of months to familiarize themselves with your school before you survey them.

You should also consider running your satisfaction survey every year. It can be easy to fall into the habit of just doing a satisfaction survey as part of your reaccreditation process. However, running a survey once every 5 – 7 years only gives you a snapshot, not a trend.

Considering that every year, 15% of your families are new to your school, you’ll definitely want to run this every year to capture each incoming class and be able to map their satisfaction trends over time.

5. What should you do with the results?

Use the data for planning for improvements for next year, and to track how well you are hitting your satisfaction goals. Take them to your board of directors and share with your leadership team so that they have key insights into your school’s success—and an understanding of any areas that may need work.

Be very careful if you choose to not release the results of the school survey to your parent base. I always advocate to my clients that transparency on results is best, but only if you are also telling parents what your plan is to address their critical feedback.

If you choose not to release the results, don’t be surprised if parents don’t answer your next survey, or assume that the reason why you didn’t release the results is because they were bad.

I hope that this information helps you to understand the value of creating and implementing a school satisfaction survey and why it benefits your school to do one each and every year.


Nick LeRoy, MBA, is the president of Bright Minds Marketing and former Executive Director of the Indiana Charter School Board. Bright Minds Marketing provides enrollment and recruitment consulting to private, Catholic and charter schools. For information about how Bright Minds Marketing can help your school improve its’ student enrollment, send an email tonick@brightmindsmarketing.com or call them at 317-361-5255.


Since the company’s inception in 2007, Charter School Capital has been committed to the success of charter schools. We provide growth capital and facilities financing to charter schools nationwide. Our depth of experience working with charter school leaders and our knowledge of how to address charter school financial and operational needs have allowed us to provide over $1.6 billion in support of 600 charter schools that educate 800,000 students across the country. For more information on how we can support your charter school, contact us. We’d love to work with you!

LEARN MORE

 

Charter School Financing: Your Guide to Budgeting Best Practices

charter school financingThe Charter School Leader’s Definitive Guide to Budgeting Best Practices

Over the past decade, we’ve reviewed thousands of charter school budgets and helped guide countless schools through their charter school financing processes.
Year after year, we see many charter schools make the same mistakes when budgeting for the academic year. We put together this guide to share best practices and call out common pitfalls to avoid. (This guide won’t teach you how to put a budget together—you’ll need to call on your finance team for that.)
Whether your school is growing student enrollment, expanding facilities, or implementing new educational programs, your annual budget should serve as an essential tool to help you achieve your goals as quickly—and as realistically—as possible.
In this guide, we discuss budgeting strategies for the various stages of charter school development including:ƒ

  • Planning for long-term financial health
  • Implementing best practices for achieving buy-in and setting
    internal controls
  • ƒƒUnderstanding key financial metrics to watch
  • ƒƒUtilizing tips on cashflow planning and more

At Charter School Capital, we believe in the power of charter schools and their leaders to deliver quality education and foster success in their students. Over more than a decade, we’ve invested over $1.6 billion in more than 600 charter schools to help them grow, finance facility projects, and achieve operational stability. We view ourselves as a resource and partner of charter schools and a strong advocate of the charter school movement as a whole.
This manual is intended for charter school leaders who want to be more strategic about charter school financing and budgeting and avoid short-term mistakes that can lead to unintended long-term consequences. This manual is only for informational and planning purposes. If you’re seeking financial advice or support, please seek out the guidance of a qualified professional organization such as Charter School Capital.
Download your free copy here!
GET THE RESOURCE